Terms & Conditions

Please ensure you have read through and understand the Terms & Conditions before booking your tickets. Below are links to our Rules and T&C’s for your information.

Ice Rink Rules & Regulations
Ice Rink Terms & Conditions
Ice Rink Refund Policy
Ice Rink Schools and Groups Info
Ice Rink Useful Info

The management reserve the right to refuse entry.

Ticket resale is not prohibited at Nottingham Winter Wonderland.

Please Note

1. Maximum session capacity is 52 people.
2. Minimum age for the Ice Bar is 5 years old.
   Strictly no under 5’s permitted.
3. Between 5-18 years of age must be accompanied by a responsible adult.
4. Children are only allowed into the Ice Bar until 6:45pm, therefore the last session they can be booked in is 6:00 – 6:45pm slot.
5. Please Read the Safety Rules.
6. Tickets can be shown on mobile devices or printed.
7. Please bring your own coat and gloves to wear during your visit.

Terms & Conditions

1. Valid ID may be required. Nottingham Ice Bar operates a challenge 25 policy. Anyone appearing to be under 25 will be asked to prove they are aged 18 or over when buying tickets or alcohol.
2. Under 18’s are welcome to join us during daytime sessions when accompanied by a responsible adult e.g. parent or guardian.
3. Due to the time sensitive nature of the Nottingham Ice Bar sessions, it may NOT ALWAYS be possible to move your reservation if you miss your allocated time. We would advise you to arrive at least 10 minutes prior to the start of your 45 minute session.
4. Management reserves the right to refuse entrance and/or service.
5. All guests must remain seated at their allocated tables whilst ordering their drinks.

Ticket resale is prohibited at Nottingham Winter Wonderland.

This offer is redeemable Monday to Thursday, from Wednesday 12th November to Thursday 11th December. And Monday 29^th December to Wednesday 31^st December.

1. Offer includes:
   1. One Ice Skating session
   2. One Observation Wheel ride
   3. One Drink at Sur La Piste
2. The drink included in this offer can be one of the following options: draught beer, small house wine, mulled wine, mulled cider, or soft drinks.
3. A valid student ID must be presented to redeem this offer. Without a valid student ID, tickets cannot be used.
4. Tickets purchased under this offer are non-refundable.
5. Subject to availability
6. Tickets and student discounts are non-transferable and can only be used by the student presenting the valid ID.
7. Proof of age may also be required. The venue reserves the right to refuse service to anyone who appears intoxicated or underage.
8. Nottingham Winter Wonderland reserves the right to modify or cancel this offer at any time without prior notice. Any changes will be posted at the venue and/or on our official website and social media channels.

You have the right to a 14-day cooling-off period from the day you make your on-line booking. However, you agree to waive this right if you intend to use your attraction purchase within those 14 days from the day you make your on-line booking.